Managed IT · Cybersecurity · Office Technology
Managed IT, Cybersecurity & Office Technology for NYC & Long Island
RDI Solutions is the New York managed IT and technology partner that keeps your business secure, connected, and productive — with a 30-second helpdesk response and a 4-hour onsite average response time across NYC and Long Island since 2008.
Pros Elite Top 100 • SHARP Platinum Dealer • MWBE Certified
Technology Should Move Your Business Forward — Not Hold It Back
For NYC and Long Island businesses, every technology problem means lost hours and lost revenue. RDI Solutions is the local partner that prevents them — bringing managed IT, cybersecurity, and office technology under one roof so a single accountable team keeps everything running.
Since 2008, we’ve helped companies trade unpredictable break-fix bills and finger-pointing vendors for proactive, all-in-one support — backed by a 30-second helpdesk and a 4-hour onsite average response time.
How We Work
Getting started is simple — and it begins with understanding your business.
1
Free Assessment
We review your systems, security, and equipment to find gaps and quick wins.
2
Tailored Plan
You get a clear roadmap and flat-rate quote built around your goals and budget.
3
Proactive Management
We monitor, secure, and maintain everything so problems are prevented, not patched.
4
Local Support
A dedicated New York team backs you with fast helpdesk and onsite response.
Why New York Businesses Choose RDI
30-Second Response Time
Helpdesk response when you need support most
4-Hour Onsite Average
Average onsite response time across NYC & Long Island
Top 100 Organization
Pros Elite Top 100 service organization
Over 18 Years in Business
Serving New York businesses since 2008
What We Do
Two sides of one accountable partnership — the services that run your business and the hardware that powers it.
Managed Services
Proactive technology, security, and support — fully managed.
Managed IT Services
Managed Cybersecurity
Managed Print Services
Data Protection & Backup
Office Technology
The right equipment, sold, installed, and serviced locally.
Copiers & Multifunction Printers
VoIP Phone Solutions
Digital Displays
Desktops, Laptops & Servers
Canon Large Format
Industries We Serve Across New York
We support small, mid-sized, and large organizations across NYC and Long Island, including:
Professional Services
Legal
Accounting & Finance
Healthcare
Nonprofits
Construction & Real Estate
Education
Local & Regional Government
Manufacturing & Distribution
Retail
Local Support in NYC and Long Island
Two New York locations mean fast, local service wherever your business operates.
New York City
325 West 38th Street, Suite 604
New York, NY 10018
(212) 244-9480
info@rdisolutions.com
Long Island
4175 Veterans Memorial Highway, Suite 201
Ronkonkoma, NY 11779
(631) 317-2156
info@rdisolutions.com
What Our Clients Say
Trusted by New York Businesses
Real feedback from the businesses we support across NYC and Long Island.
★★★★★
“Excellent service. They really went beyond expectations to quickly resolve our issue.”
— Meir S.
★★★★★
“When we have a problem with the copier, RDI always answers immediately. Extremely satisfied.”
— Elena N.
★★★★★
“Oscar is professional and knowledgeable, and always has a solution to our printing issues.”
— Vincent R.
★★★★★
“The RDI team keeps our copiers in top shape with maintenance and supplies. Very helpful!”
— Josh H.
★★★★★
“Great support from Nick — patient and readily available through the whole setup.”
— Tiffany S.
★★★★★
“Delivery and installation of our new equipment could not have been easier. Beyond satisfied.”
— Howard G.
★★★★★
“Excellent service and quick response from the team. Very pleased!”
— Ben C.
★★★★★
“Excellent service and extremely timely. They are the best.”
— Debbie L.
★★★★★
“We appreciate how quickly the issue was addressed and resolved. Many thanks!”
— Kevin G.
★★★★★
“Oscar replaced the part in record time and was professional in every way.”
— Maria M.
★★★★★
“Response is always prompt and service is always excellent. Top notch as usual.”
— Richie K.
★★★★★
“I can always count on Oscar. He’s great — never a problem.”
— Larry D.
★★★★★
“The technician was great, smart, and friendly. He had us fixed in no time.”
— Carolyn D.
★★★★★
“Great printer service experience! The team was very responsive and professional.”
— Bin Z.
★★★★★
“Oscar always does a great job. He fixed the printer — printing as good as new.”
— Marianne P.
★★★★★
“I’m very happy with the service I received. Judah and Oscar are wonderful.”
— Monica D.
★★★★★
“Always a pleasure to receive professional service from Oscar.”
— Angie
★★★★★
“Oscar is always so helpful whenever we need service.”
— Barbara P.
★★★★★
“Delivery service was fast and professional.”
— Joseph C.
★★★★★
“Nicholas was a pleasure to deal with. Very professional and full of energy.”
— Alex V.
Frequently Asked Questions
What managed IT services does RDI Solutions offer in NYC and Long Island?
RDI provides fully managed IT for New York businesses, including 24/7 monitoring, helpdesk support, network management, cloud services, and a dedicated Solutions Architect. We act as your outsourced IT department or extend your in-house team.
How fast is RDI’s IT support response time?
Our helpdesk answers in about 30 seconds, and we back every managed client with a 4-hour onsite average response time across New York City and Long Island, so issues get resolved fast.
Does RDI provide cybersecurity for small and mid-sized businesses?
Yes. We deliver layered managed cybersecurity built for SMBs, including threat monitoring, email and phishing protection, employee security training, data backup, and compliance support. Start with a free risk assessment.
Can RDI help lower our office printing and copier costs?
Most businesses cut print spend up to 30% with our Managed Print Services. As a SHARP Platinum Dealer, we provide one predictable per-page cost, automatic toner delivery, and proactive copier service and repair.
What areas does RDI Solutions serve?
We serve businesses throughout New York City and Long Island from our offices in Manhattan (325 West 38th Street) and Ronkonkoma (4175 Veterans Memorial Highway). Call (212) 244-9480 or (631) 317-2156 to get started. Have locations beyond New York? RDI also offers national account coverage across the United States.